Recognise a significant year of achievement

If the last 12 months have been a year of key milestones and deliverables, then take this opportunity to celebrate those achievements. Give your people the recognition that they deserve to ensure that they feel valued.

Raise your teams profile

Use these awards to let other departments and the senior executives in your organisation know how good your contact centre people really are.

Discover how you perform against peers

Entering the awards will help you benchmark how your teams perform against others in your category. By entering, you will be able to gauge how your contact centre people and teams
compare against the very best.

Recognition for your colleagues

We work in a fast changing, busy industry and achievements are easy to overlook. Reflecting on your key achievements allows you to pause and consider what (and who) contributed to your success and to recognise those individuals.

Engage your people

Winning awards has a very positive impact on a team’s morale and can improve employee engagement. In our experience, simply being nominated for a national award means a lot to people and demonstrates that you value their contribution.

Attract new talent

People want to work for an organisation that is successful and people focused. Being shortlisted for a National Award can help you attract the best new employees. People are drawn to award-winning businesses because they want to work for a reputable company.

Celebrate your achievements

Give your best people the opportunity to attend the UK’s biggest industry party. The Awards Night was attended by over 1,000 industry professionals in 2023 at our fabulous new venue, Old Billingsgate in London.

Join a community of exceptional contact centres, leaders and teams

Want to share your views, brainstorm ideas or connect with award-winning peers? Join a prestigious network of UK National Contact Centre Awards finalists and winners.