Blog
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Watch: Tips on entering the UK National Contact Centre Awards
The UK National Contact Centre Awards are open and accepting nominations until Friday 23 February 2024. We held a webinar to give yourself the best chance of writing a winning entry and to find out more about the awards. We shared lots of helpful tips on: – Write a winning entry – Navigate the simple… Read more
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The UK National Contact Centre Awards 2024 are OPEN!
The largest awards programme that recognises contact centre talent in the UK is now OPEN and accepting entries. Organisers, the CCMA (Call Centre Management Association), have added several new categories, including Sales Team Manager of the Year, Most Effective Way of Working and Best Apprenticeship. This years programme also welcomes nominations for Best Approach to… Read more
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8 reasons to enter
Recognise a significant year of achievement If the last 12 months have been a year of key milestones and deliverables, then take this opportunity to celebrate those achievements. Give your people the recognition that they deserve to ensure that they feel valued. Raise your teams profile Use these awards to let other departments and the… Read more
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Key Dates for 2024 Awards
Wednesday 6 December – Nominations open Thursday 11 January – Webinar to help with your entries Friday 23 February – Nominations close April and May – Judging Monday 17 June – Awards Night in London Read more
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Nominations open on 6 December
Nominations for the UK National Contact Centre Awards close on Friday 23 February 2024. The winners will be announced at a dazzling Awards Night on Monday 17 June 2024 at Old Billingsgate in Central London. Read more
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Direct Line, UK Power Networks and SSCL amongst winners at the UK National Contact Centre Awards 2023
Big winners at the UK National Contact Centre Awards 2023 on Monday night were Direct Line Group, UK Power Networks and SSCL who walked away with two Gold awards each. The winners of the largest and most respected awards programme dedicated to the UK contact centre industry were announced at Old Billingsgate on the banks… Read more